Dispatcher Position

Dispatcher II

Summary of Key Responsibilities 

  • Responsibilities and essential job functions include, but are not limited to the following
  • Create shipment schedules along with driver assignments                  
  • Develop and maintain excellent customer service to internal and external customers.
  • Dispatch driver’s shipment pick-ups and deliveries.
  • Ensure compliance with DOT regulations and established internal policies and guidelines.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.
  • Maintain shipment information. 
  • Ensure required paperwork is timely submitted to Houston.
  • Read and assimilate stored data and enter new data in computer database. 

Knowledge, Skills and Abilities  

  • Good knowledge of OTR transport
  • Knowledge of local geographic market.
  • Working skills for Hours of Service under FMCSR 395 Interstate rules
  • Ability to add, subtract, multiply and divide.
  • Responds promptly and professionally to customer needs. Ability to read, write and speak English fluently.
  • Bi Lingual Spanish a plus, not required
  • Read, comprehend and complete basic checklists, forms or other related documents. 
  • Effectively present information in one-on-one or small group situations.
  • Analyzes complex problems and develops alternative solutions.
  • Balances team and individual responsibilities.
  • Consistently at work and on time.
  • Basic proficiency in Microsoft Office software.

Online Application